Q. Why use outsourcing?
A. Outsourcing is the use of an external
specialized provider to handle a project that normally draws
on your internal resources. This frees your own resources
to concentrate, cost effectively, on your main priorities
and core competencies. It also provides greater skill levels,
superior technology, more rapid response time, quicker commencement,
enhanced management expertise and better reporting. This
will result in increased overall sales volume and greater
geographic coverage of local, regional and national markets.
Q. What about the need for
industry experience and specialized knowledge?
A. It becomes an even more cost-effective
factor to outsource lead generation and appointment setting
in these situations. This permits your own highly specialized,
industry savvy executives, whose time is precious and costly,
to concentrate exclusively on qualified leads and appointments
Q. How do you charge for
A. By a flat dollar amount per hour. Within
this we will provide you with projections and targets of
what results we estimate can be achieved per hour of calling.
To confirm the projections, we will perform a sample calling
prior to commencement of the main campaign, so you can prove
our projections are accurate and realistic before commencement
Q. How much does a program
A. It really depends entirely on the call
volume, geographic area, complexity, length of each call
and the nature of the program you are interested in (i.e.
sales, surveys, data scrub etc). It is really best to complete
our contact questions first, then allow us to call you back
to determine the specifics of your campaign requirements
and call you back. It is really best to complete our contact
questions first, then allow us to call you back to determine
specifics about your campaign requirements, so we can provide
you with an accurate bid to fit your unique circumstances
Q. Are there contracts to
sign or what obligation does my company have?
A. OMI will customize a written contract
based on the agreement we reach with you during your negotiations.
Most programs comprise of a minimal Startup & Development
fee, with a minimal test sample amount of calling hours,
before the full program proceeds.
Q. Who writes or prepares
the calling scripts?
A. OMI will provide the creative coordination
to formulate the script as part of our “Startup &
Development Fee. The criteria that captures attention, stimulates
interest and motivates decisions to act within the presentation,
must be very carefully analyzed before a successful script
can be delivered. Our scripts integrate all of the creative
and functional components of a professionally designed presentation
with the extensive product/service research and client interaction
that precedes it.
Q. How can I monitor the
progress/results of the campaign/program?
A. You will be afforded full access to
all data related to your campaign. You can request recorded
samples of actual calls. We will provide you with daily
spreadsheets tracking all the required elements for every
call of the campaign. All data becomes your exclusive property
during & after the campaign. We keep certain information
on file, but all data generated from the campaign will remain
confidential to you and will never be shared with other
Q. Do you supply lists of
businesses to call?
A. Yes we supply them or we can use leads
supplied from your own contact lists, whichever you prefer.
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